The Reef Guarantees and Resort Policies

Let our Guarantees bring you Peace of Mind

The Reef Resort believes in making it as easy as possible for you to book the perfect beach vacation. Our range of Guarantees also give you peace of mind to know that The Reef is a perfect choice for a beachfront resort vacation in Grand Cayman at an excellent value.

In particular, our Guarantees assure you of both the lowest available rate for beachfront rooms in Grand Cayman (our Barefoot Beachfront Guarantee), as well as the lowest rate available at The Reef Resort on the Internet (our BestBeachRate Guarantee).

Prior to making your reservation it's also always a good idea to go over the Resort Policies. This will not only help to avoid any misunderstandings but also help ensure that you have the most economical and fun resort experience you can.

Below is a list of our Guarantees and Resort Policies, please look them over and feel free to contact us if you have any questions or concerns.

Barefoot Beachfront Guarantee

Our Barefoot Beachfront Guarantee means you get the Lowest Published Internet Rate for The Reef Resort, ONLY at TheReef.com. If you find a lower rate on the Internet for the same room type, dates and length of stay, contact us, we'll match the rate, AND add credit you for a dinner for two while being entertained by Barefoot Man!
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Best Rate Guarantee

The Reef offers our unique “Barefoot Beachfront Guarantee”, assuring guests that they will receive the lowest rate for a beachfront room at a full service resort* in Grand Cayman.

Should you find a beachfront room at a full service resort anywhere in Grand Cayman for a lower price, The Reef will match it and, to show their confidence in this offer, will throw in free dinner for two with entertainment by Barefoot Man, who continues to play exclusively at The Reef, his Cayman home.
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Best Internet Rate Guarantee

Our Best Internet Rate Guarantee means you get the Lowest Published Internet Rate for The Reef Resort, ONLY at TheReef.com. If you find a lower rate on the Internet for the same room type, dates and length of stay, contact us, we'll match the rate, AND add a $50 Resort Credit towards drinks and dining at our renowned beach bar or our restaurant during your stay!
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‘The Guaranteed Dive’

The Reef and Red Sail Sports offer you complete assurance that you will be able to dive every day of your pre-booked dive vacation. If for any reason we can’t deliver, both your accommodations and the diving are free!
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‘No Worries’ Hurricane Guarantee

Whilst the Cayman Islands are officially in the Hurricane Belt, the risk of your particular vacation at your particular time of year actually being disrupted by a Hurricane are statistically low (the Weather Channel has a lot to answer for!), so don't let the dates of the official hurricane season deter you from planning your visit to The Reef.
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Resort Policies

Customer service is a top priority at The Reef! Please review our policies for more details on cancellation and payment policies as well as other important policies, terms and conditions.
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